Last updated: 24 June 2026 • Altura Software Labs Ltd
Company Name: Altura Software Labs Ltd
Registered Address: 20 St. Andrew Street, Clubhouse Holborn, London, EC4A 3AG, England
Email: enquiries@alturasoftwarelabs.com
Phone: 07781 610 969
Website: alturasoftwarelabs.com
Jurisdiction: England and Wales
Altura Software Labs Ltd is a company registered in England and Wales. References to "we", "us", "our" or "the Company" in these Terms and Conditions refer to Altura Software Labs Ltd. References to "you", "your" or "the Client" refer to the person or organisation accessing our website or entering into an agreement for our services.
By accessing or using the website at alturasoftwarelabs.com ("the Website"), or by engaging us to provide any services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
If you do not agree to these Terms and Conditions, you must not use our Website or engage our services. These terms apply to all visitors, users, and clients of the Website and the Company.
These Terms and Conditions are effective from the date they were last updated (as shown at the top of this page) and supersede any previous versions.
Altura Software Labs Ltd provides bespoke software development, artificial intelligence integration, web and mobile application development, process automation, and related technical consulting services ("the Services").
The specific scope, deliverables, timelines, and commercial terms for any engagement will be agreed in writing between the Company and the Client prior to the commencement of any work, typically in the form of a Statement of Work ("SOW"), project proposal, or service agreement.
Any changes to the agreed scope of work must be requested in writing and will be subject to a formal change-control process. Additional work outside the original scope may be subject to additional fees. The Company reserves the right to adjust delivery timelines to accommodate agreed scope changes.
The Company may, at its discretion, engage qualified subcontractors to assist in delivering the Services. The Company remains responsible for the quality and delivery of all work, regardless of whether subcontractors are involved.
The information published on this Website is provided for general informational purposes only. Nothing on this Website constitutes a binding offer, commitment, or contractual agreement unless confirmed in writing by an authorised representative of the Company.
Upon receipt of full payment for the relevant deliverables, all intellectual property rights — including copyright, database rights, and any other proprietary rights — in the custom software, code, designs, and materials created specifically for the Client shall transfer to the Client.
The Company retains all intellectual property rights in any pre-existing tools, frameworks, libraries, methodologies, and know-how used in the delivery of the Services ("Background IP"). Where Background IP is incorporated into deliverables, the Company grants the Client a perpetual, non-exclusive, royalty-free licence to use such Background IP solely as part of the deliverable.
All content on this Website — including but not limited to text, graphics, logos, icons, images, and software — is the property of Altura Software Labs Ltd and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this Website without our prior written consent.
Where open-source components are used in the delivery of the Services, the applicable open-source licences shall apply. The Company will disclose the use of material open-source components in the relevant deliverables.
To enable the Company to deliver the Services effectively, the Client agrees to:
Delays caused by the Client's failure to meet these obligations may result in revised delivery timelines and may constitute grounds for the Company to charge for additional time incurred.
All fees for the Services will be set out in the relevant SOW or project agreement. Unless otherwise agreed, all fees are quoted exclusive of VAT, which will be added at the prevailing rate where applicable.
Unless otherwise agreed in writing, the Company's standard payment structure is as follows:
Invoices are payable within 14 days of the invoice date unless otherwise agreed. The Company reserves the right to charge interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998, at a rate of 8% above the Bank of England base rate.
The Company reserves the right to suspend work on a project where any invoice remains unpaid beyond 30 days of its due date, without prejudice to any other rights or remedies available to the Company.
Reasonable out-of-pocket expenses incurred in the delivery of the Services (such as third-party API costs, software licences, or travel where pre-agreed) will be invoiced to the Client at cost and shall be paid in accordance with these payment terms.
Both parties agree to keep confidential all information disclosed by the other party in connection with the Services that is designated as confidential, or that a reasonable person would consider to be confidential given the nature of the information and the circumstances of disclosure ("Confidential Information").
Neither party shall disclose the other's Confidential Information to any third party without prior written consent, except:
These confidentiality obligations shall survive the termination of any agreement between the parties for a period of five (5) years.
Both the Company and the Client shall comply with all applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
When you submit information through this Website (including via the contact form), we collect and process your personal data in order to respond to your enquiry and provide our services. We process this data on the basis of our legitimate interest in responding to enquiries and fulfilling contractual obligations.
We do not sell, rent, or share your personal data with third parties for their own marketing purposes. Data may be shared with trusted service providers acting on our behalf, subject to contractual data-processing agreements.
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. You may request access to, correction of, or deletion of your personal data by contacting us at enquiries@alturasoftwarelabs.com.
Where the Company processes personal data on behalf of the Client as part of a project engagement, the parties shall enter into a Data Processing Agreement (DPA) that sets out their respective roles and obligations under applicable data protection law.
To the maximum extent permitted by applicable law, the Company's total aggregate liability to the Client in connection with any project engagement (whether in contract, tort, misrepresentation, or otherwise) shall not exceed the total fees paid by the Client to the Company under the relevant SOW or agreement in the twelve (12) months preceding the claim.
In no event shall the Company be liable for any of the following, even if advised of the possibility of such losses:
Nothing in these Terms and Conditions shall limit or exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
The Company makes no warranties that the Website will be available continuously, error-free, or free from viruses or other harmful components. Use of the Website is at your own risk.
The Company warrants that:
Except as expressly stated in these Terms or in a written agreement, the Company provides the Services "as is" and excludes all implied warranties, conditions, and representations to the fullest extent permitted by law.
The Client warrants that it has the legal right to use any materials, data, or content provided to the Company for use in the project, and that such use will not infringe any third-party rights.
Either party may terminate an ongoing service agreement by providing 30 days' written notice to the other party, unless otherwise specified in the SOW. In such cases, the Client shall pay for all work completed and expenses incurred up to the date of termination.
Either party may terminate an agreement immediately by written notice if the other party:
Upon termination, each party shall return or destroy the other's Confidential Information. Clauses relating to intellectual property, payment of outstanding sums, confidentiality, limitation of liability, and governing law shall survive termination.
This Website may contain links to third-party websites for your convenience or reference. The Company does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites.
Your use of any linked third-party website is subject to the terms and conditions and privacy policies of that website. We recommend reviewing the terms of any third-party site before providing personal information or engaging in transactions.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales.
Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions.
Before commencing formal legal proceedings, the parties agree to attempt in good faith to resolve any dispute through senior-level negotiation. If the dispute is not resolved within 30 days, either party may pursue legal remedies.
The Company reserves the right to update or modify these Terms and Conditions at any time. The most current version will always be available at this URL. The "Last updated" date at the top of this page will reflect when changes were made.
Your continued use of this Website following any changes constitutes your acceptance of the revised Terms. If you do not agree with any updated terms, you must cease using the Website.
For material changes that affect existing client agreements, the Company will endeavour to provide reasonable prior notice.
If you have any questions, concerns, or requests relating to these Terms and Conditions, or wish to exercise any of your rights under applicable law, please contact us using the details below:
Altura Software Labs Ltd
20 St. Andrew Street, Clubhouse Holborn
London, EC4A 3AG, England
Email: enquiries@alturasoftwarelabs.com
Phone: 07781 610 969
Business Hours: Monday – Friday, 9:00am – 6:00pm GMT
We aim to respond to all written enquiries within two business days.